Here at Grow Light Central, it is our mission to ensure you are happy with our site and your shopping experience. We will not rest until every visitor and customer has an easy and enjoyable shopping experience with us. Here's how we make sure you are happy with our site:
Before the Sale
Our Low Price Guarantee allows you to make a purchase safe in the knowledge that you're getting the best deal anywhere online. Here's what it states: "Not only will we match a lower price before your purchase, but if you find a lower price within a month later, we will be happy to refund you the difference."
At the Sale
We sell only the highest quality grow lights from reputable American brands. All our lights have been proven effective by actual growers and all are backed by manufacturer's warranties ranging in length from 1 year to 5 years. Some are even manufactured entirely in the US (a rarity these days).
We sell only new products—no refurbished lights, no open-box items, and no used lights. Every grow light sold and accessory sold on Grow Light Central is BRAND NEW.
The personal and credit card information you provide us when making a purchase is safe and secure, and we promise to always protect your privacy.
After the Sale
Your order will ship within 5 business days. In most cases, it will ship within 24 hours. After you place an order, we make it a point to keep you updated every step of the way on the status of your order and will always provide you with a tracking number so you can follow the progress of your package from our warehouse to your doorstep.
You can contact us any time at sales@growlightcentral.com with any questions. We always answer emails within a few hours and usually sooner. You can also call us at 1-800-660-8319.
Our Return Policy assures you'll be taken care of, in the rare event that you are not completely satisfied with your new grow light.
